The message is the basic unit that unified communications deals with. A message can take many forms -- email, voice, IM, video – which can be interchangeable and can be sent from any communications device at any location. Learn how unified communications makes that possible.
Unified Messaging Unified messaging is often the first step to a unified communications architecture. Find best practices for integrating your email, fax and voice mail systems and get help with the integration of Microsoft Exchange and Lotus Notes.
Contact Management Often used together with unified messaging, contact management helps workers to keep all business contact information in one place and frequently incorporates calendaring and scheduling features as well. Contact management can be especially helpful as part of a customer relationship ...
Instant Messaging (IM) and Presence Instant messaging (IM) allows real-time text communications with users, while presence offers the ability to see when they are available and how they would like to be contacted. Get help with selecting a corporate instant messaging product and secure instant messaging, and learn how IM is ...
Mobile Unified Communications Mobility is changing the face of communications at large and is an integral part of a unified communications plan. Find out how UC works with and leverages multiple mobile devices, networks and protocols, including cellular, Wi-Fi, voice over Wi-Fi and WiMax.
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