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Unified Communications News Archive

24 Jul 2008
    Videoconferencing delivers medical treatment to developing countries
Using videoconferencing technology from Polycom, the charity Medical Missions for Children delivers telemedicine to seriously ill children in dozens of developing countries. The ch...
17 Jul 2008
    Mobile video could transform field service operations
Mobile video tutorials and guidance could transform field service communications when the cellular networks are ready.
10 Jul 2008
    Social media challenges reside with users, not technology
Strict network policing will not solve productivity problems stemming from excessive social media use, and the tactic could backfire. IT managers should embrace social media in ...
07 Jul 2008
    IP telephony management software essential to large-scale deployments
Vendors such as Clarus Systems, NetQoS and InfoVista are offering specialized software for IP telephony management. Large enterprises can no longer get away with manual testing and...
03 Jul 2008
    IP telephony project: Caterpillar converting 100,000 phones
Caterpillar, the world's largest manufacturer of construction and mining equipment, is in the midst of a massive IP telephony project. Steve Bergstrom, Caterpillar's enterprise voi...
26 Jun 2008
    Unified Communications opportunity can be lost by bad management
Properly managing unified communications and educating staff can mean the difference between accelerating business, and killing concentration and personal time.
17 Jun 2008
    Unified communications' business value cloudy, but enterprises want it
Interest in unified communications (UC) is growing, according to Forrester Research, but adoption of the technology is not. Business executives are bullish on the technology, but c...
12 Jun 2008
    Emergency 911 call centers moving toward unified communications
The nation's emergency 911 call centers are built on antiquated analog technology that can't handle modern messaging. Vendors like Avaya are offering IP-based unified communication...
05 Jun 2008
    Microsoft OCS powerful but needs third parties for complete solution
Microsoft OCS gives enterprises much of the unified communications capability they need, but to truly tap into UC's power, they must also look to third parties.
03 Jun 2008
    IP PBX market softens while Cisco continues to conquer
Infonetics Research found that the North American IP PBX market slumped by 2% in the first quarter of this year while Cisco continued to conquer the space.
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