EXPERT RESPONSE
Often the remote or mobile worker needs to have their cake and eat it too. They want and need to feel like they are part of the team but
often can not work in "real time" so Unified Messaging applications
might be a good place to start. Are voice messages processed and
annunciated to their mobile devices? Are their voice messages easily
retrieved though their mobile devices? Are emails provided to them in a concise manner, without the need to open attachments? Can they retrieve critical data on a small screen device with the same effectiveness as they would if they were at their desks? Is your mobile workforce reachable wherever they are, in a seamless manner?
Sometimes just being able to have employees retrieve office voicemails from their mobile computers or handheld devices is revolutionary enough to get the creative juices flowing.
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